Terms and Conditions – Adult Courses
T&Cs for anyone booked onto an Adult Recreational course
General Information
Adult programme classes are for those aged 16 and above.
All courses and classes are non-refundable and non-transferable.
All courses and classes must be paid for in full prior to beginning the course or class.
We reserve the right to cancel or amend courses or classes. In such cases, pro-rata refunds will be issued.
Unfortunately pregnant people may not be allowed to take part in our courses – if this is a concern for you, please get in touch with us.
You will not be allowed to take part in any class or workshop if there is any indication that you have had any alcohol or taken drugs prior to the class or workshop.
Health and Safety
We aim to provide a safe, enjoyable, and supportive environment for all participants and staff. We ask everyone who uses our building to follow our Code of Conduct and safety guidelines at all times.
See our Code of Conduct
Circus training is a physically demanding activity, and while every effort is made to ensure a safe environment, participants acknowledge that injuries may occur. By attending our classes or courses, participants agree to follow all safety instructions and Code of Conduct guidelines to minimise risk. The National Centre for Circus Arts is not liable for injuries that occur as a result of participating in activities.
See our Health and Safety policy
Safeguarding
The National Centre for Circus Arts is committed to safeguarding the welfare of our participants. We adhere to our safeguarding policy and, where applicable, will refer any disclosures or concerns to the relevant authorities.
For safeguarding and security reasons, participants are only permitted in training spaces when accompanied by a member of National Centre staff.
See our Safeguarding Statement
Concession
For participants booking at a concession rate, proof of eligibility will be required by our Customer Services team. Concession prices are available to full-time students, Equity members, and anyone in receipt of any of the following benefits and schemes:
- Employment and Support Allowance
- Jobseeker’s Allowance
- Income Support
- Working Tax Credit or Pension Guarantee Credit
- Housing or Council Tax Benefit/Support
- Universal Credit
- Freedom Pass
Rebooking
Current participants will receive priority booking for the following term on the same course, day, and time. Participants moving to a new Level will be placed on a priority list. We will contact you via email during the rebooking period with instructions on how to rebook.
Refunds, Credit and Cancellations
All courses are non-refundable. If you need to withdraw due to illness or injury and can provide a medical note, we may issue credit for the remaining sessions. This will be calculated from the date you inform us of your withdrawal. Credit remains valid for 12 months from the date of issue.
We do not offer credit for missed classes unless the entire course is cancelled.
Bookings cannot be postponed or moved to a different date.
Experience Days are non-refundable and cannot be exchanged, but may be transferred to another person. Experience Day vouchers cannot be extended and are also non-refundable.
Teacher Availability
We attempt to provide consistency, assigning the same teacher for your entire scheduled course. However, to ensure the programme continuity and address unforeseen scheduling conflicts, we may have to substitute teachers for particular classes within the course, and may schedule different teachers for the same discipline in subsequent course terms.
Warm ups and Latecomers
Please ensure you are in the Reception area, changed and ready to begin, prior to your class start time. Latecomers may not be admitted.
All students are required to take part in the led warm-up for their class. If you have any medical reason that limits your ability to take part in the warm up please let us know and we will endeavour to support your needs.